As businesses struggle to cope with today’s economic situation, IT managers are facing a complex array of challenges. On the one hand, IT is increasingly being identified as an area of potential cost savings—so IT budgets are at best remaining flat, but more likely being cut. This trend necessitates IT managers to find opportunities to reduce both OPEX and CAPEX expenditures. At the same time, strong IT leaders know that simply cutting back IT expenditures and doing less is not the answer—in fact, it is a prescription for making things worse. Efficiency and cost-effectiveness are key goals—now more than ever— but achieving them will require some investments. IT initiatives that automate and manage network operations can be the key to address the goals of efficiency and cost-effectiveness.