Professional Services

tmp-professional_servicesAt High Point Solutions, our number one priority is helping our customers succeed. As a result, our customer-focused professional services are at the very heart of what we do.

By working closely with you from the outset, we’re able to:

  • Assess and understand your IT challenges and business objectives
  • Design, test, implement and optimize the best possible solutions
  • Provide expert system support and management—and ongoing advice

All our employees share our commitment to your success; our team of experts, from engineers and support staff to project managers, will always go the extra mile to help you reach your goals.

Assessments

Most organizations simply don’t have the expertise to master the great variety of technologies in a modern IT infrastructure, identify aging solutions and prioritize replacements and investments.

Our engineers are certified in multiple technologies, from multiple vendors. We can look at your network holistically, with an appreciation of all its facets, capabilities and possible efficiencies.

Our independence and extensive, cross-industry experience uniquely position High Point Solutions to assess your IT needs.

Design and optimization

When you’re busy working to keep existing IT systems up and running, it’s hard to stay up-to-date on the latest technologies. Even when you do identify a technology you want, implementation and optimization inevitably require specialist expertise.

At High Point Solutions, we act as trusted advisors to our customers. Aware of the latest tech trends and developments, we’re able to build networks that are reliable and secure, adhere to the necessary standards, and are perfectly matched to our customers’ needs.

Proof of Concept

When adding any new technology to your network, you need to know that it will work with your infrastructure from the word ‘go’—but few organizations have the facilities or resources to conduct such tests in-house.

With our large, state-of-the-art Proof Of Concept labs, we’re able to prove solutions ahead of implementation. This works to ensure they will perform as expected, or to help you choose between equipment from competing vendors.

Our customers can explore a broad range of technologies, find the right one, and know it’s going to work.

Staging and implementation

Few organizations have the skilled staff, time, or physical space to receive and build new equipment from its disassembled form, or to integrate it with their wider IT infrastructure.

Our breadth of skills and accreditations means we can connect, configure and ensure certification across a wide range of product sets, and tailor solutions to your existing environments.

With huge facilities and professional project management, we’re also able to stage this implementation—storing, building and testing the equipment prior to delivery, reducing eight boxes to one, and making even complex components ready to ‘plug-and-play’.

Managed services

When critical IT components fail, whole organizations are effectively put on hold. It’s essential to have contingency systems in place, and the skills and resources to take quick, corrective action.

As well as offering expert IT support and system back-up services, High Point Solutions can actively monitor your IT infrastructure for you, detecting issues—perhaps a network component is down —before they have the chance to affect your operations.