CISCO THOUSANDEYES
User experience (UX) plays a critical role in business success, and having 360° visibility is your first step in delivering it seamlessly. HighPoint and Cisco ThousandEyes provide real-time experience monitoring, giving you the foresight to identify UX challenges and opportunities for improvement before they impact your users. Offering application performance, network path visualization and end-user monitoring, HighPoint and ThousandEyes help you cut the business costs associated with outages and lost productivity, and deliver consistently positive UX.
WHY UX MATTERS
Reduce Downtime and Loss of Productivity
20% higher customer satisfaction metrics achieved by companies with a strong focus on UX.
Enhanced User Satisfaction and Loyalty
73% of customers say a positive experience with a brand is more important than price.
Improved Brand Reputation
Negative user experiences can have a significant impact on a brand’s reputation.
Data-driven Decision Making
User behavior and application performance insights help drive informed IT decisions.
Improved ROI on Technology Investments
73% ROI achieved by businesses that prioritize UX.
The internet is your new network, cloud is your new data center and SaaS is your new application stack. Using ThousandEyes capabilities we provide you with a holistic view of your UX at every digital touchpoint.
End-to-end visibility over
every user and network
Identity problems with
AI-driven intelligence
Resolve issues with AI-powered recommendations, automated action and ecosystem integrations
MORE THAN MONITORING
HighPoint’s robust Enhanced User Experience Monitoring and Management service goes beyond monitoring. Our UX specialists act as an extension of your team, leveraging advanced ThousandEyes tools alongside their own expertise to ensure a seamless digital experience and safeguard user satisfaction. We provide the in-depth insights needed to detect, remediate, predict and optimize user experiences.
• Real-time Application Performance Monitoring
Identifying and overcoming issues before they impact UX
• Network Path Visualization
Track traffic paths and pinpoint bottlenecks within your network
• End-user Monitoring
Get a user’s perspective and see how factors like location and device affect UX
• Global Internet Health Monitoring
Detect potential outages or disruption outside of your control
• Wireless Network Visibility
Gain deep insights into Wi-Fi factors like signal, speed and congestion
Explore how our Enhanced User Experience Monitoring and Management service can help your business.
Book a HighPoint workshop with our experts.
CISCO THOUSANDEYES - SEEING IS BELIEVING
HighPoint improves observability of your network infrastructure, application delivery and internet performance with
Cisco ThousandEyes to ensure successful outcomes for your business. Watch how we do it.
HIGHPOINT: CISCO POWERED SERVICES (CPS) PREMIER PROVIDER
We’re recognized by Cisco for our high standards of networking competency, service, support and customer satisfaction. Premier Provider certification validates our level of knowledge, dedication to development and commitment to excellence. Earning this certification is testimony to our expertise in Meraki Access (LAN/WLAN) and hybrid IT services, and to our experience in deploying Cisco technologies, products and software solutions in Security, Networking, Collaboration and Data Center.
CHOOSING HIGHPOINT FOR CISCO THOUSANDEYES
OUR PEOPLE
FOCUS:
- People-first culture
- ISO/IEC 27001 certification
- Strong technology competence
- Integrity and client trust
- Collaborative strategy approach
OUR PARTNERSHIP FOCUS:
- Provision of vendor-agnostic solutions
- Strategic, technical, and business expertise
- Seamless migration
- Immediate value realization
- Alignment with your business success
OUR IMPROVEMENT
AND VALUE FOCUS:
- Cost savings through a range of agile commercial model options
- Pricing adapted to business needs
- Guarantees on incident levels
- Improvements in Mean Time to Identify/Respond (MTTI/R)
- Enhanced availability and other metrics
THE POWER OF OUR MANAGED SERVICES APPROACH
- 24x7x365 monitoring and alerts – allowing rapid intervention
- Root cause analysis and reporting – with actionable insights for fast problem resolution
- Performance optimization recommendations – to enhance UX with data-driven insights
- Ongoing support and guidance – so you get the most from our platform
COMPETITIVE PRICING FOR EXCEPTIONAL UX
User Experience Monitoring and Management service is subscription based to meet the UX and financial needs of your business across:
- SD-WAN
- O365
- MS Teams
- SaaS Application
Whether you’re looking for a Basic, Intermediate or an Enhanced service, find out more about our offerings available.
READY TO LEARN MORE?
Take control of your user experience with HighPoint’s Enhanced User Monitoring and Management service, powered by ThousandEyes. Make your next step towards exceptional UX. Provide us with a few details and a member of the team will be in touch.
