Managed Meraki

MERAKI AS A SERVICE

As a Cisco Powered Services (CPS) Premier Provider, HighPoint delivers robust management solutions tailored to the unique needs of growing IT environments. With our expertise in Meraki Wireless and a wide range of network infrastructures, you can focus on your core business and your customers’ needs.

Cisco Meraki is the world’s largest cloud networking platform, offering a wealth of powerful features designed to simplify network control. It’s a solution that’s designed to grow with your business, providing:

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Fast deployment and simple configurations

 

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The agility to scale at speed without compromising reliability or security

 

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Improved efficiency, cutting routine network task times from hours to minutes using open-source APIs

HighPoint’s Meraki as a Service solution is delivered by our Meraki-trained specialists. It ensures you get the most out of this powerful platform, delivering a seamless and secure network experience.

We provide 24/7/365 management and support that includes:

  • Proactive monitoring and management
  • Network health insights
  • Detailed traffic analysis
  • Rapid incident resolutions
  • Monthly/quarterly service reviews
  • Patch management and security
  • Wireless infrastructure review and recommendations
  • Cisco TAC and vendor management
  • Internet service provider/circuit management

Explore what Meraki as a Service can bring to your business. Book a HighPoint workshop with our experts.

 

BOOK HERE

 

HighPoint Managed Services

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HIGHPOINT: CISCO POWERED SERVICES (CPS) PREMIER PROVIDER

We’re recognized by Cisco for our high standards of networking competency, service, support and customer satisfaction. Premier Provider certification validates our level of knowledge, dedication to development and commitment to excellence. Earning this certification is testimony to our expertise in Meraki Access (LAN/WLAN) and hybrid IT services, and to our experience in deploying Cisco technologies, products and software solutions in Security, Networking, Collaboration and Data Center.

 

CHOOSING HIGHPOINT FOR MERAKI

OUR PEOPLE
FOCUS:

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  • People-first culture
  • ISO/IEC 27001 certification
  • Strong technology competence
  • Integrity and client trust
  • Collaborative strategy approach

 

OUR PARTNERSHIP FOCUS:

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  • Provision of vendor-agnostic solutions
  • Strategic, technical, and business expertise
  • Seamless migration
  • Immediate value realization
  • Alignment with your business success

 

OUR IMPROVEMENT
AND VALUE FOCUS:

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  • Cost savings through a range of agile commercial model options
  • Pricing adapted to business needs
  • Guarantees on incident levels
  • Improvements in Mean Time to Identify/Respond (MTTI/R)
  • Enhanced availability and other metrics

WE’RE YOUR TRUE PARTNER, EVERY STEP OF THE WAY, WITH BENEFITS INCLUDING:

 

  • Cost Savings – Reduce IT environment support costs with shared teams and volume licensing

 

  • Resource Capacity – Outsource non-core operations to free IT staff up to work on high-value projects

 

  • Stability – Achieve control of the environment at speed with immediate access to industry-leading tooling expertise

 

  • Optimization – Simplify infrastructure with optimized service delivery and applications

 

  • Flexibility – Take advantage of agile commercial models; temporarily supplement your in-house capability or fully outsource non-core operations

 

solutions guide

 

Want to learn more? Take a look at our solutions guide:

 

DOWNLOAD NOW

 

HighPoint Managed Services

 

READY TO LEARN MORE?

Our capabilities are as adaptable and comprehensive as our clients demand. See how we can elevate your infrastructure with our Meraki as a Service solution. Simply provide us with a few details and we will connect you to one of our specialists.

 

 

 

CASE STUDY: KRISPY KREME
MANAGING IT INFRASTRUCTURE FOR GLOBAL GROWTH

One brand on track for secure, agile, and rapid expansion is Krispy Kreme, with our Cisco Meraki expertise set to make a transformative impact on the organization’s strategy.

Krispy Kreme is a multinational organization with 21,500 employees across 1,200 locations, aiming to double its access points in partnership with McDonald’s by 2026, delighting doughnut fans worldwide. As it continues to expand, Krispy Kreme needs a robust and scalable IT infrastructure.

HighPoint developed a complete managed services solution, leveraging Cisco Meraki, tailored to the unique challenges of doubling doughnut delivery.

This included:

  • Ongoing support for the organization’s network infrastructure
  • Management of the Meraki infrastructure in US stores

 

Specifically, we provided:

  • 24/7/365 support for their store Meraki infrastructure
  • Regular reviews and optimization based on best practices
  • Ensuring the functionality of POS systems
  • Maintaining security standards according to best practices and planning, and implementing firmware updates or upgrades
  • Handling all communications with third-party vendors, including Meraki and ISP providers

HIGHPOINT PARTNERSHIP IN ACTION

Hear from Krispy Kreme’s CISO, Jerry Fowler, as he shares the transformative impact of partnering with HighPoint, and then dive deeper by reading the case study.

 

 

THE OUTCOME

We provided a fully integrated and scalable IT infrastructure, allowing Krispy Kreme to focus on its core operations. The results included:

  • Seamless Transition: From professional services to a comprehensive managed solution

 

  • Enhanced Security: Improved security through proactive management and patching vulnerabilities

 

  • Operational Efficiency: Streamlined IT operations, reducing the burden on internal resources

 

DISCOVER OUR SERVICES

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Optimize your IT infrastructure:
Our expert team and comprehensive suite of services ensure your IT operations run seamlessly, securely, and efficiently.


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