Cisco ThousandEyes
Deliver Seamless User Experiences with ThousandEyes
User experience drives business success—and visibility is the foundation. HighPoint and Cisco ThousandEyes provide real-time monitoring across applications, networks, and end users, giving you the foresight to resolve issues before they impact performance. With powerful insights into application health, network paths, and end-user behavior, we help you reduce outage costs, protect productivity, and deliver consistently positive digital experiences.
Seeing Is Believing
HighPoint improves observability of your network infrastructure, application delivery and internet performance with Cisco ThousandEyes to ensure successful outcomes for your business. Watch how we do it.
Why UX Matters
20% higher customer satisfaction metrics achieved by companies with a strong focus on UX.
73% of customers say a positive experience with a brand is more important than price.
Negative user experiences can have a significant impact on a brand’s reputation.
User behavior and application performance insights help drive informed IT decisions.
73% ROI achieved by businesses that prioritize UX.
MORE THAN MONITORING
HighPoint’s robust Enhanced User Experience Monitoring and Management service goes beyond monitoring. Our UX specialists act as an extension of your team, leveraging advanced ThousandEyes tools alongside their own expertise to ensure a seamless digital experience and safeguard user satisfaction. We provide the in-depth insights needed to detect, remediate, predict and optimize user experiences.
Real-time Application Performance Monitoring: Identifying and overcoming issues before they impact UX
Network Path Visualization: Track traffic paths and pinpoint bottlenecks within your network
End-user Monitoring: Get a user’s perspective and see how factors like location and device affect UX
Global Internet Health Monitoring: Detect potential outages or disruption outside of your control
Wireless Network Visibility: Gain deep insights into Wi-Fi factors like signal, speed and congestion
Explore how our Enhanced User Experience Monitoring and Management service can help your business.
Book a HighPoint workshop with our experts.
CHOOSING HIGHPOINT FOR CISCO THOUSANDEYES
We understand that your IT environment is crucial to your business success. That’s why we go beyond just keeping the lights on.
Whether you are a small, medium, or large organization—no matter which service you choose—we will assess your needs and guide you through our Managed Services journey, from Operate to Transform.
Our People Focus
- People-first culture
- ISO/IEC 27001 certification
- Strong technology competence
- Integrity and client trust
- Collaborative strategy approach
Our Partnership Focus
- Provision of vendor-agnostic solutions
- Strategic, technical, and business expertise
- Seamless migration
- Immediate value realization
- Alignment with your business success
Our Value Focus
- Cost savings through a range of agile commercial model options
- Pricing adapted to business needs
- Guarantees on incident levels
- Improvements in Mean Time to Identify/Respond (MTTI/R)
- Enhanced availability and other metrics
HIGHPOINT: CISCO POWERED SERVICES (CPS)
HIGHPOINT: CISCO POWERED SERVICES (CPS)
HighPoint is proud to be recognized by Cisco for our high standards of expertise, service, and customer satisfaction. As a Cisco Gold Provider, this certification validates our deep knowledge, ongoing development, and commitment to delivering excellence. It reflects our proven ability to design, implement, and support Cisco solutions across key areas such as security, networking, collaboration, and IT infrastructure.
