Our client is a world-renowned global bank and asset management group with 9,000 employees across the globe and over $1bn in revenue. Today, the company provides specialized knowledge to assist individuals, businesses or intermediaries representing clients in their growth.
Challenges
The client needed to:
Upgrade and migrate services across three key data centers
Eliminate legacy technology debt and associated risks
Implement new technology that would boost agility, enabling their IT teams to deliver new services to their internal and external customers
They had a fundamental challenge: the technology from the vendor was newly released (Cisco ACI) with little user adoption in the market and the customer’s in-house expertise was limited. The client required external support to design, test, and implement the infrastructure while ensuring zero service disruption.
Solution
HighPoint deployed a team of eight specialists with expertise in Cisco ACI, program governance, technical design, and data analytics. The approach included:
Creating a Reference Architecture and lab environment
Conducting automated discovery and service mapping
Staging and building infrastructure in HighPoint’s facility
Designing a low-risk migration strategy through joint workshops
Supporting initial migrations to upskill the client’s operations team and enable them to carry out future migrations
Impact
HighPoint’s structured and collaborative approach enabled a seamless infrastructure upgrade, eliminated technology debt, and ensured business continuity with zero downtime.
Key Achievements
Migration time reduced from 24 to 4 hours
Zero outages during the entire migration process
Client empowered to complete future migrations independently