Cisco Meraki
MERAKI AS A SERVICE
As a Cisco Powered Services (CPS) Gold Provider, HighPoint delivers robust management solutions tailored to the unique needs of growing IT environments. With our expertise in Meraki Wireless and a wide range of network infrastructures, you can focus on your core business and your customers’ needs.
HighPoint’s Meraki as a Service solution is delivered by our Meraki-trained specialists. It ensures you get the most out of this powerful platform, delivering a seamless and secure network experience.
We provide 24/7/365 management and support that includes:
- Proactive monitoring and management
- Network health insights
- Detailed traffic analysis
- Rapid incident resolutions
- Monthly/quarterly service reviews
- Patch management and security
- Wireless infrastructure review and recommendations
- Cisco TAC and vendor management
- Internet service provider/circuit management
Explore what Meraki as a Service can bring to your business.
Book a HighPoint workshop with our experts.
CASE STUDY: KRISPY KREME
MANAGING IT INFRASTRUCTURE FOR GLOBAL GROWTH
One brand on track for secure, agile, and rapid expansion is Krispy Kreme, with our Cisco Meraki expertise set to make a transformative impact on the organization’s strategy.
Krispy Kreme is a multinational organization with 21,500 employees across 1,200 locations, aiming to double its access points in partnership with McDonald’s by 2026, delighting doughnut fans worldwide. As it continues to expand, Krispy Kreme needs a robust and scalable IT infrastructure.
HighPoint developed a complete managed services solution, leveraging Cisco Meraki, tailored to the unique challenges of doubling doughnut delivery.
This included:
- Ongoing support for the organization’s network infrastructure
- Management of the Meraki infrastructure in US stores
Specifically, we provided:
- 24/7/365 support for their store Meraki infrastructure
- Regular reviews and optimization based on best practices
- Ensuring the functionality of POS systems
- Maintaining security standards according to best practices and planning, and implementing firmware updates or upgrades
- Handling all communications with third-party vendors, including Meraki and ISP providers
HIGHPOINT PARTNERSHIP IN ACTION
Hear from Krispy Kreme’s CISO, Jerry Fowler, as he shares the transformative impact of partnering with HighPoint, and then dive deeper by reading the case study.
THE OUTCOME
We provided a fully integrated and scalable IT infrastructure, allowing Krispy Kreme to focus on its core operations. The results included:
Seamless Transition: From professional services to a comprehensive managed solution
Enhanced Security: Improved security through proactive management and patching vulnerabilities
Operational Efficiency: Streamlined IT operations, reducing the burden on internal resources
CHOOSING HIGHPOINT FOR MERAKI
We understand that your IT environment is crucial to your business success. That’s why we go beyond just keeping the lights on.
Whether you are a small, medium, or large organization—no matter which service you choose—we will assess your needs and guide you through our Managed Services journey, from Operate to Transform.
Our People Focus
- People-first culture
- ISO/IEC 27001 certification
- Strong technology competence
- Integrity and client trust
- Collaborative strategy approach
Our Partnership Focus
- Provision of vendor-agnostic solutions
- Strategic, technical, and business expertise
- Seamless migration
- Immediate value realization
- Alignment with your business success
Our Value Focus
- Cost savings through a range of agile commercial model options
- Pricing adapted to business needs
- Guarantees on incident levels
- Improvements in Mean Time to Identify/Respond (MTTI/R)
- Enhanced availability and other metrics
HIGHPOINT: CISCO POWERED SERVICES (CPS)
HIGHPOINT: CISCO POWERED SERVICES (CPS)
HighPoint is proud to be recognized by Cisco for our high standards of expertise, service, and customer satisfaction. As a Cisco Gold Provider, this certification validates our deep knowledge, ongoing development, and commitment to delivering excellence. It reflects our proven ability to design, implement, and support Cisco solutions across key areas such as security, networking, collaboration, and IT infrastructure.
