Welcome to HighPoint

Contacts

Global Headquarters:
5 Gail Court Sparta, NJ 07871

info@highpoint.com

US: +1 (973) 940-0040
UK: +44 (0) 1895 262 350
HighPoint Service Center: (888) 214-3253

HighPoint’s HighTech provides a comprehensive suite of services designed to optimize your IT infrastructure. From network monitoring and server management to end-of-life support and security solutions, we deliver tailored solutions to meet your specific needs. Our global teams ensure your infrastructure operates seamlessly, securely and efficiently.

Get In Touch

Let’s talk Managed Services. If you need support with your challenges, our specialists are happy to discuss your specific requirements. Provide us with a few details and we’ll connect you with an expert who will help you on your journey.

Cloud Backup & Disaster Recovery Services

HighPoint’s Cloud Backup & Disaster Recovery (DR) Services ensure your organization’s critical data is protected and retrievable through automated cloud backups. Our service is designed to safeguard against data loss caused by accidental deletion, hardware failure, cyberattacks, or natural disasters.

Beyond simple backup, we work closely with you to develop a disaster recovery plan tailored to your needs, minimizing downtime and ensuring quick recovery to maintain business continuity. With around-the-clock support from our experienced Digital Operations Centers (DOCs), we provide seamless restoration and recovery, giving you peace of mind that your data is always secure and available when needed.

Key Service Features

Automated Cloud Backups

24/7/365 Global Support and Recovery

Disaster Recovery Planning

Scalable Backup Solutions

Regular Testing and Validation

Proactive Monitoring

Why Choose HighPoint?

01

Prevent Data Loss: Automated backups ensure data is always available.

02

Minimize Downtime: Custom recovery plans reduce disruption and recovery time.

03

Ensure Security: Advanced protocols safeguard backups from threats.

04

Enhance Compliance: We ensure backups meet industry standards.

05

Improve Continuity: Quick recovery minimizes business impact.

Cloud Migration Services

HighPoint’s Cloud Migration Services provide a complete solution for migrating your organization’s applications, data and infrastructure to the cloud. We support businesses throughout the entire migration journey – from initial assessment to post-migration management – ensuring a seamless transition to the cloud. Our experienced team leverages expertise in major cloud platforms such as AWS, Azure and Google Cloud to design and implement cost-effective, scalable and secure cloud environments tailored to your specific needs.

Key Service Features

Deep Cloud Expertise

Cost Optimization

Comprehensive Service Offerings

Performance Optimization

Tailored Solutions

Integration Expertise

Reporting and Analytics

Why Choose HighPoint?

01

Expert Guidance: Full support from planning to optimization for a seamless migration.

02

Minimized Downtime: Proven strategies ensure minimal disruption to operations.

03

Cost Efficiency: We optimize cloud investments, preventing budget overruns.

04

Security and Compliance: Ensuring your cloud environment meets data protection standards.

05

Tailored Solutions: Custom migration plans aligned with your business objectives.

Managed Cloud Infrastructure

HighPoint’s Managed Cloud Infrastructure takes the burden of managing your cloud environment off your shoulders. We provide 24/7/365 monitoring, security and performance optimization, ensuring that your cloud infrastructure runs smoothly, efficiently and securely. With our team of experts and advanced monitoring tools, we proactively identify potential issues and streamline operations with automation. We generate detailed reports to give you valuable insights into performance, resource utilization and overall cloud health.

Whether you’re leveraging AWS, Azure or Google Cloud, our team ensures your cloud environment is scalable, secure and cost-optimized.

Key Service Features

24/7/365 Monitoring

Reporting

Performance Optimization

Cost Optimization

 Regular Testing and Validation

Expert Support

Automated Workflows

Why Choose HighPoint?

01

Robust Security: 24/7/365 security protects against threats and data breaches.

02

Optimized Resources: Proactive monitoring ensures efficient, cost-effective cloud use.

03

Comprehensive Insight: Data-driven reports enable better decision-making and cloud health.

04

Cost Efficiency: We optimize resources, maximizing the value of your cloud investments.

Microsoft 365 Management & Administration

HighPoint’s Microsoft 365 Management & Administration service offers end-to-end support for your Microsoft 365 (M365) environment. We manage the complexities of user provisioning, security configurations and performance optimization, ensuring a smooth user experience and maximum productivity. Our comprehensive management services allow your IT team to focus on core business objectives while we take care of daily operations, security, compliance and cost control—improving overall system health and performance.

Key Service Features

24/7/365 Monitoring

Security and Compliance

Proactive Issue Resolution

Performance Optimization

Expert M365 Support

Data Backup and Recovery

User Provisioning and Management

Reporting and Analytics

Why Choose HighPoint?

01

Simplify Management: We handle security and optimization, freeing up IT for strategic work.

02

Minimize Risk: Proactive security protects your M365 environment.

03

Maximize Performance: We ensure optimal system functionality and user experience.

03

Maximize Performance: We ensure optimal system functionality and user experience.

05

Ensure Compliance: HighPoint optimizes licensing and resource We help meet regulatory standards and data protection laws.

Managed Collaboration Service

HighPoint’s Managed Collaboration Services provide comprehensive management and optimization for your Microsoft Teams and Cisco Webex environments. We ensure your collaboration tools run smoothly by leveraging advanced monitoring tools and offering 24/7/365 support. Our experienced engineers proactively identify and resolve performance issues, streamline integration and enhance security, ensuring a seamless user experience for your organization.

Key Service Features

24/7/365 Support

Integration with Existing Systems

Performance Optimization

User Experience Optimization

Security Measures

Compliance Adherence

Why Choose HighPoint?

01

Simplify Management: We handle security and optimization, freeing up IT for strategic work.

02

Minimize Risk: Proactive security protects your M365 environment.

03

Maximize Performance: We ensure optimal system functionality and user experience.

03

Maximize Performance: We ensure optimal system functionality and user experience.

05

Ensure Compliance: HighPoint optimizes licensing and resource We help meet regulatory standards and data protection laws.

Enhanced User Experience Monitoring & Management

HighPoint’s Enhanced User Experience Monitoring & Management, powered by ThousandEyes, is a comprehensive solution designed to ensure seamless user interactions and optimize application performance. This service continuously monitors user experience across various digital touchpoints, proactively identifying and resolving issues before they impact users. By leveraging ThousandEyes’ advanced monitoring capabilities, and the expertise of HighPoint’s UX specialists, this service safeguards user satisfaction, improves application performance and optimizes IT strategies for the best possible user experience.

Key Service Features

24/7/365 Monitoring and Alerting

Ongoing Support and Guidance

In-depth Root Cause Analysis and Reporting

 TAC/Vendor Management and Issue Attribution

Performance Optimization Recommendations

Improved User Experience Scorecard

Why Choose HighPoint?

01

Minimize Downtime: 24/7/365 monitoring ensures seamless user experiences.

02

Boost Satisfaction: Proactive issue resolution improves satisfaction and loyalty.

03

Data Insights: Use performance data to inform IT strategies.

03

Maximize ROI: Optimized performance drives higher returns on tech investments.

05

Full Visability: Gain comprehensive insights with ThousandEyes for quick issue resolution.