HighCloud offers a suite of integrated cloud solutions designed to streamline operations, enhance security and drive business growth. Our services encompass everything from data protection and disaster recovery to cloud migration and infrastructure management. With expert guidance, 24/7/365 support and a focus on performance optimization, HighCloud ensures your cloud environment is secure, scalable and aligned with your business objectives, allowing you to focus on innovation and growth.
Cloud Backup & Disaster Recovery Services


Cloud Migration Services


Managed Cloud Infrastructure


Microsoft 365 Management & Administration


Managed Collaboration Services


Enhanced User Experience Monitoring & Management


Cloud Backup & Disaster Recovery Services
HighPoint’s Cloud Backup & Disaster Recovery (DR) Services ensure your organization’s critical data is protected and retrievable through automated cloud backups. Our service is designed to safeguard against data loss caused by accidental deletion, hardware failure, cyberattacks, or natural disasters.
Beyond simple backup, we work closely with you to develop a disaster recovery plan tailored to your needs, minimizing downtime and ensuring quick recovery to maintain business continuity. With around-the-clock support from our experienced Digital Operations Centers (DOCs), we provide seamless restoration and recovery, giving you peace of mind that your data is always secure and available when needed.
Key Service Features

Automated Cloud Backups

24/7/365 Global Support and Recovery

Disaster Recovery Planning

Scalable Backup Solutions

Regular Testing and Validation

Proactive Monitoring
Why Choose HighPoint?
Prevent Data Loss:
Automated backups ensure data is always available.
Minimize Downtime:
Custom recovery plans reduce disruption and recovery time.
Ensure Security:
Advanced protocols safeguard backups from threats.
Enhance Compliance:
We ensure backups meet industry standards.
Improve Continuity:
Quick recovery minimizes business impact.
Cloud Migration Services
HighPoint’s Cloud Migration Services provide a complete solution for migrating your organization’s applications, data and infrastructure to the cloud. We support businesses throughout the entire migration journey – from initial assessment to post-migration management – ensuring a seamless transition to the cloud. Our experienced team leverages expertise in major cloud platforms such as AWS, Azure and Google Cloud to design and implement cost-effective, scalable and secure cloud environments tailored to your specific needs.
Key Service Features

Deep Cloud Expertise

Cost Optimization

Comprehensive Service Offerings

Performance Optimization

Tailored Solutions

Integration Expertise

Risk Mitigation
Why Choose HighPoint?
Expert Guidance:
Full support from planning to optimization for a seamless migration.
Minimized Downtime:
Proven strategies ensure minimal disruption to operations.
Cost Efficiency:
We optimize cloud investments, preventing budget overruns.
Security and Compliance:
Ensuring your cloud environment meets data protection standards.
Tailored Solutions:
Custom migration plans aligned with your business objectives.
Managed Cloud Infrastructure
HighPoint’s Managed Cloud Infrastructure takes the burden of managing your cloud environment off your shoulders. We provide 24/7/365 monitoring, security and performance optimization, ensuring that your cloud infrastructure runs smoothly, efficiently and securely. With our team of experts and advanced monitoring tools, we proactively identify potential issues and streamline operations with automation. We generate detailed reports to give you valuable insights into performance, resource utilization and overall cloud health.
Whether you’re leveraging AWS, Azure or Google Cloud, our team ensures your cloud environment is scalable, secure and cost-optimized.
Key Service Features

24/7/365 Monitoring

Reporting

Performance Optimization

Cost Optimization

Regular Testing and Validation

Expert Support

Automated Workflows
Why Choose HighPoint?
Robust Security:
24/7/365 security protects against threats and data breaches.
Optimized Resources:
Proactive monitoring ensures efficient, cost-effective cloud use.
Comprehensive Insights:
Data-driven reports enable better decision-making and cloud health.
Cost Efficiency:
We optimize resources, maximizing the value of your cloud investments.
Microsoft 365 Management & Administration
HighPoint’s Microsoft 365 Management & Administration service offers end-to-end support for your Microsoft 365 (M365) environment. We manage the complexities of user provisioning, security configurations and performance optimization, ensuring a smooth user experience and maximum productivity. Our comprehensive management services allow your IT team to focus on core business objectives while we take care of daily operations, security, compliance and cost control—improving overall system health and performance.
Key Service Features

24/7/365 Monitoring

Security and Compliance

Proactive Issue Resolution

Performance Optimization

Expert M365 Support

Data Backup and Recovery

User Provisioning and Management

Reporting and Analytics
Why Choose HighPoint?
Simplify Management:
We handle security and optimization, freeing up IT for strategic work.
Minimize Risks:
Proactive security protects your M365 environment.
Maximize Performance:
We ensure optimal system functionality and user experience.
Control Costs:
HighPoint optimizes licensing and resource usage to cut costs.
Ensure Compliance:
We help meet regulatory standards and data protection laws.
Managed Collaboration Services
HighPoint’s Managed Collaboration Services provide comprehensive management and optimization for your Microsoft Teams and Cisco Webex environments. We ensure your collaboration tools run smoothly by leveraging advanced monitoring tools and offering 24/7/365 support. Our experienced engineers proactively identify and resolve performance issues, streamline integration and enhance security, ensuring a seamless user experience for your organization.
Key Service Features

24/7/365 Support

Integration with Existing Systems

Performance Optimization

User Experience Optimization

Security Measures

Compliance Adherence
Why Choose HighPoint?
Simplified Management:
We manage Teams and Webex, allowing your IT to focus on business goals.
Enhanced Security:
We protect your platforms from cyber threats and data breaches.
Optimized Performance:
Continuous monitoring ensures a seamless user experience.
Effortless Integration:
Smooth integration with your IT systems for improved efficiency.
Enhanced User Experience Monitoring & Management
HighPoint’s Enhanced User Experience Monitoring & Management, powered by ThousandEyes, is a comprehensive solution designed to ensure seamless user interactions and optimize application performance. This service continuously monitors user experience across various digital touchpoints, proactively identifying and resolving issues before they impact users. By leveraging ThousandEyes’ advanced monitoring capabilities, and the expertise of HighPoint’s UX specialists, this service safeguards user satisfaction, improves application performance and optimizes IT strategies for the best possible user experience.
Key Service Features

24/7/365 Monitoring and Alerting

Ongoing Support and Guidance

In-depth Root Cause Analysis and Reporting

TAC/Vendor Management and Issue Attribution

Performance Optimization Recommendations

Improved User Experience Scorecard
Why Choose HighPoint?
Minimize Downtime:
24/7/365 monitoring ensures seamless user experiences.
Boost Satisfaction:
Proactive issue resolution improves satisfaction and loyalty.
Data Insights:
Use performance data to inform IT strategies.
Maximize ROI:
Optimized performance drives higher returns on tech investments.
Full Visibility:
Gain comprehensive insights with ThousandEyes for quick issue resolution.
GET IN TOUCH
Let’s talk Managed Services. If you need support with your challenges, our specialists are happy to discuss your specific requirements. Provide us with a few details and we’ll connect you with an expert who will help you on your journey.