The Core Ingredients of Successful Transformation

You have a very clear vision for your digital transformation, and you have established buy-in from every stakeholder across the business. The challenge is delivering on this vision and putting in place a highly effective transformation program, moving at the desired pace, and managing the program of change across the business.

Digital transformation is likely to impact many parts of your business with technology, organizational and commercial changes taking place simultaneously and involving multiple complex and dependent workstreams. To coordinate and orchestrate this activity requires meticulous planning and management that reduces risk and maximizes value.


We would welcome the opportunity to understand where you are in your digital transformation. We would be more than happy to connect you with one of our specialists who can spend 30-40 minutes with you over a web meeting. You can request this no-obligation consultation by simply clicking below.

With many years of experience in planning and delivering complex technical change to business and mission-critical systems, we see several core ingredients necessary to mitigate risk, instill confidence in your execution, and help you realize the benefits that transformation can bring.

1. Planning for Success
Effective transformation program planning extends far beyond the technology changes that need to take place. Changes to commercial frameworks to improve the efficiency of IT consumption, organizational changes, knowledge transfer, re-skilling, and process optimization are just some of the workstreams that must be coordinated effectively to successfully deliver transformation to your organization and accelerate it towards becoming an Agile Enterprise.

Each dependency and activity must be planned into the program and tracked appropriately to ensure that as various workstreams start to deliver their planned business outcomes, the realization of the expected benefits is validated and made available to the next set of workstream deliverables in line with the business case and overall sustainable plan.

2. Communication is Key
Effective communication is key to maintaining confidence in the program from the wider organization and keeping all workstreams aligned. It is a common failing for transformation programs to become fragmented, with workstreams operating in isolation, unaware of the impact of their progress on other workstreams, and losing sight of the bigger picture.

Stakeholder communication is also key. People are naturally apprehensive during periods of change, and transparency is important as the transformation progresses. Clearly showing areas of progress and positive impact will reassure people of the program’s value while being open about any issues being faced will ensure support from stakeholders and commitment to overcome these challenges.

3. Managing Change
While driving change, a key challenge that organizations face is how to transform the business whilst at the same time ensuring that existing operations continue unaffected. Digital transformation will enhance many of the core processes within the business, and change must therefore be carefully implemented against business-critical systems without impact.

A proven methodology for managing change is essential to ensure that each incremental step is smoothly taken. This generates familiarisation and comfort within the business for making continuous change within the production environment without risk to services and starts to build a key characteristic of the Agile Enterprise into your organization’s culture.

Having an effective transformation management office (TMO) function that can coordinate all of the elements and ensure that overall progress on the program is communicated across the entire organization will ensure all moving parts are pulling in the same direction. A key element of this is to effectively measure and report upon the quantifiable benefits that the program is delivering against the agreed vision.

How Can HighPoint Help
HighPoint’s Transformation Program methodology has been developed, refined, and proven over many years and implementations that have delivered highly risk-mitigated change into extremely complex, global technology environments with zero impact on existing services.

Our Transformation Program Services combine the latest in advanced technology expertise with many years of experience in successfully delivering complex change for enterprise clients to ensure that your program remains on track and continues to deliver the benefits of digital transformation to the business.

We would love to take the time to understand where you are in your process and explore how we can help you plan, manage and execute your transformation program. We would be more than happy to connect you with one of our specialists who can spend 30-40 minutes with you over a web meeting. You can request this no-obligation consultation by contacting us.