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Careers

See below for our full list of career opportunities.
If you’d like to apply for one of our openings, please click here to send us a message.

Job Description - Account Manager – I

FLSA Status: Exempt:

Revision/Date: Revision 1.0 / November 19, 2021

General Purpose of the Job:

HighPoint Account Managers are responsible for building and supporting the High Point Customer base. Account managers are asked to perform sales related activities to help prospect, qualify, and close deals with customers enabling continued corporate growth. Additionally, the position is responsible for providing overall account management post sale to named accounts.

This is a full-time, salaried position based in Charlotte, North Carolina that will report to the Southeast Director of Sales. The primary focus for HighPoint Account Managers is to:

  • Identify new prospects through their network, social networks, outbound customer outreach, and partner channels
  • Manage qualified prospects through the sales lifecycle from first contact through contract negotiation and including project kickoff
  • Provide high quality account management to ensure high customer satisfaction levels enabling “an unwillingness on our customers part to do business without us”
  • Meet or exceed revenue and GM targets to support company growth objectives

Prospect Identification
• Identify account targets that are “white space” accounts to build or add to a named account territory
• Work within HighPoint (ie. Marketing, Sales Management, Technical Practices) as well as manufacturing partners to generate customer interest
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas

Opportunity Management:
• Qualifies candidate sales opportunities and sets strategy for pursuit
• Coordinates and assists in presenting solution overviews with regards to enabling business outcomes for our customers
• Negotiate contracts and close agreements to maximize profits
• Ensure timely and successful delivery of our solutions according to customer objectives

Account Management:
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Clearly communicate the progress of monthly/quarterly initiatives to internal and
external stakeholders

Company Objectives:
• Manage pipeline and sales activity inside CRM tool set
• Forecast monthly/quarterly/yearly sales forecast in support of meeting corporate
objectives
• Prepare Account Plans and Account Status Reports

Professional Qualifications:
• Associate’s Degree (AA) or Bachelor’s Degree (BA) or five to seven years’
experience, or equivalent combination of education and experience in related field.
• Excellent written and verbal presentation skills
• Language Skills - Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or government regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
• Mathematical Ability - Ability to calculate figures and amounts such as discounts,
interest, commissions, proportion, percentages, etc. Ability to apply concepts of basic algebra and geometry.
• Reasoning Ability - Ability to solve practical problems and deal with a variety of
concrete variables in situations where only limited standardization exists. Ability to
interpret a variety of instructions furnished in written, oral, diagram or schedule form.
• Computer Skills - Contact Management Systems, Spreadsheet Software, and Word
Processing (Microsoft Office) Software
• 2+ years business-to-business sales and/or account management

Job Description - Sr. Solutions Architect

Level: Senior Level, Non-Management
Status: Full Time
Locations: US Northeast
Travel: 50%, primarily daily, overnight as necessary

General Purpose of the Job:

The Senior Solutions Architect (Sr SA) position is a role that supports the sales, engineering delivery and managed services groups. The Sr SA is a technology and solution focused consultant who creates client intimacy and credibility with their thought leadership and technical solution guidance.

The role provides presales support for the sales group in designing and proposing professional and managed services as well as products solutions. These solutions focus on networking (wired/wireless), unified communications, data center/cloud and cybersecurity related solutions throughout the project lifecycle. This position requires a unique skill set that balances technical competency, excellent communication skills and business acumen to ensure that solutions are delivered on time, on budget, and right the first time.

This is a full-time, salaried position based in the Southeastern United States, that will report to the Director – Solutions Architects – US.

Essential Duties and Responsibilities

• Assists the sales team in identifying technical solutions that solve business challenges for
prospects and clients.

• Acts as the trusted advisor to HighPoint's prospects and clients related to networking
(wired/wireless), unified communications, data center and cybersecurity.

• Designs conceptual infrastructure solutions based on prospect and client needs.

• Develops bill of materials required to support proposed solutions.

• Works closely with the inside sales team to ensure product quotes are accurate based on solution design.

• Writes SoWs outlining project scope, approach and deliverables for professional service engagements.

• Develops project work breakdown structures (WBS) to determine project pricing and project management requirements.

• Works closely with HighPoint project management and delivery teams to ensure projects are delivered on time, on budget and right the first time.

• Maintains awareness of technology trends that fall within HighPoint's solutions.

• Works closely with HighPoint's partner sales and engineering teams to design and propose solutions.

• Contributes collaboratively within a creative and fast-paced environment to ensure design and delivery of high quality, scalable and innovative, configurable solutions that adhere to the industry’s and company’s standards for computing, architecture, security and privacy.

• Meets with vendor/partner account managers and engineers, as necessary, to discuss opportunities within key accounts. Participates in partner provided training, conferences and events in order to strengthen relationships and solution awareness.

• Enhances company reputation by actively practicing core values of the organization.

• Collaborates with all HighPoint regions and departments as required.

• Adherence to regular and predictable attendance and punctuality.

• Performs other duties as assigned.

Requirements

• Bachelor's degree, master’s degree or greater than 10 years’ experience, or equivalent combination of education and experience in a related field.

• Language Skills - Ability to read, analyze and interpret common scientific and technical journals, group financial reports and general legal documents. Ability to respond to common inquiries or complaints from customers or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, board of directors, etc.

• Mathematical Skills - Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios and proportion to practical situations.

• Presentation Skills – Ability to present to individuals and groups (large and small) via discussion, whiteboard, PowerPoint, etc.

• Reasoning Ability - Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret and extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

• Computer & Software Skills – Customer/Partner contact management systems, Sales Management software, Order Management and Processing systems, Project Management software, Spreadsheet, Word Processing and Presentation software and Payroll and Personnel Support systems.

The systems and applications include, but are not limited to:
• Intuit

• Microsoft Dynamics
• Microsoft Office
• Microsoft Project
• Projector
• Promys

• Eight+ years of working with infrastructure technology partners such as Cisco, Arista, Aruba, NetApp, Dell/EMC, Tanium, CyberArk, etc.

• Technical certifications from technology vendors such as Cisco, EMC, NetApp, VMWare are a plus.

• Proven track record of designing, proposing infrastructure, and cybersecurity and manage services related projects.

Our Story

HighPoint was established in 1996 and has since become a leading technology partner for some of the world's most prominent IT vendors. The name “HighPoint” was selected to pay tribute to the High Point Monument which is the highest elevation in the state of New Jersey at 1,803 feet – and is located near the childhood home of the company’s founders, brothers Mike and Tom Mendiburu.

HighPoint’s logo features a small triangle inside the “P” which represents the pyramid atop the obelisk found at the peak of High Point State Park.

HighPoint is known as a leader in technology solutions and is consistently recognized by industry experts as a top performer – HighPoint is featured on CRN’s Solution Provider 500 List, is a recent recipient of the Minority Business Supplier of the Year Award by The New York and New Jersey Minority Supplier Development Council, and is frequently honored by its customers, manufacturers, and suppliers as a distinguished partner.

• Our unwavering commitment to the health, happiness, and success of our employees is undoubtedly a differentiator for us – we’re proud of the many contributions our team makes to the communities in which we work, live, and play.

• We believe that being honest, living a life with integrity, and earning the trust of those around us are guiding principles that we should all employ.

Fine Print

To reach as many candidates as possible, HighPoint leverages numerous job boards and employment posting services to get the word out about available positions.

Regardless of how you found this role, the easiest way to apply for a position at HighPoint is to visit our LinkedIn careers site and follow the submission instructions posted there.

HighPoint provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description – Senior Network Engineer - CCIE

As a Senior Network Engineer, your primary responsibility is to provide design, consulting, implementation, and support services to HPS customers. Engineers at this Level have usually attained higher level specializations in one or more areas (Networking, Wireless Networking, Collaboration, Data Center, or Security). This position will act as the technical leader of projects with the HPS Engineering team members and operate with a high degree of independence. CCNP/CCDP/CCIE Certifications are required.

Level:                 Senior Level, Non-Management

Status:               Full Time

Locations:         US Northeast

Travel:               20%, primarily daily, overnight as necessary

Responsibilities

  • Provide technical leadership for customer professional service projects.
  • Responsibilities include executive and technical-level communications and relationship-building to gain the credibility/trust of customers.
  • Consult, assess or audit, design, and interview customers to determine highly technical requirements.
  • Convert requirements into the actionable scope of work.
  • Provide knowledge transfer to the customer.
  • Perform analysis of the networking problems as well as provide highest-level crisis management.
  • Ensure familiarity with customer network planning, implementation, and support processes and procedures.
  • Be a customer technical liaison for HPS technical support and development teams.
  • Facilitate design reviews for proposed architectures.
  • Provide recommendations on viability, implementation strategies, and optimal implementation of HPS solutions.
  • Demonstrate expert-level knowledge of network topologies and conditions.
  • Ensure changes to network topologies are made with minimal downtime.
  • Engineer, configure, and lead the design, configuration, and deployment of data networks, including LAN, WAN, and WLAN, Cisco routers, switches, firewalls, SANs, load balancers, and other network infrastructure devices.
  • Deliver to current client requirements and generate additional consulting work by understanding the client's needs and showing them the justification for new technologies that fit their business.
  • Review network utilization statistics to verify that circuits are properly sized.
  • Take proactive approaches in provisioning bandwidth to meet needs or determine more analysis is required to determine types of bandwidth usage.
  • Provide regular status reports on tasks accomplished, current issues, and progress toward goals.
  • Apply business development skills to identify potential sales leads and opportunities and communicate discovered opportunities to the sales team.
  • Able to advise customers on the impact of transformational technologies on their environments
  • Proficient and technical documentation using standard tools (i.e., Visio).

Qualifications

  • CCNP/CCDP/CCIE Certifications
  • Strong experience in relevant fields of network engineering/implementation.
  • Excellent technical skills on large corporate networks.
  • Competitive equipment knowledge and experience with a channel partner, large enterprise or university, service operator (carrier), Third Party Network Consulting Services Company or other relevant industry.
  • Strong hands-on operation of networking equipment, management tools, network analyzers and conducting network assessments.
  • 10+ years of experience with Cisco route/switch and/or Cisco Data Center products.
  • 10+ years of experience and extensive knowledge of TCP/IP, Ethernet, LAN, WAN and WLAN topologies, firewalls, routers, switches, hubs, VPN, IPSec, DHCP, DNS, WINS, SNMP, network monitors and protocol analyzers.
  • Extensive experience with Cisco Nexus products, VPC, VDC, 6500 VSS.
  • Experience installing and supporting Storage Area Networks (SAN) and VMWare a plus.
  • Experience with Cloud based services
  • Strong understanding of current transformational technologies such as IOT and big data.

Revision/Date: Revision 1.0—March 31, 2022

Global Payroll Processor

The Global Payroll Processor is responsible for processing payroll for the US and global entities on a professional level and works closely with Finance and Human Resources. This position carries out responsibilities in the following functional areas: global payroll processing, commission processing, payroll tax filings, workers compensation audits, and all areas of payroll law compliance.

Level: Mid to Senior (5+ years of working experience)
Status: Full Time/Part Time
Locations: US-NJ-Sparta
Travel: primarily local
Role Description

The role of the Global Payroll Processor would be to provide support in all aspects of payroll processing. The person would work independently as well as directly with the Finance in developing reports, forms and communications for the internal department as well as conveying information through the company. The person would need a level of people skills to maintain confidentiality with listening to employee concerns; aiding them in the direction of help; as well as working with various sources to ensure employees concerns are met.

Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Processing of payroll with systems related to the appropriate software packages and entities for each location (US and global)
  2. Maintain confidentiality when processing payroll
  3. Prepare the appropriate payroll reports for Finance, Retirement Plan, Health Savings and FSA accounts
  4. Develops and maintains affirmative action program; files EEO-1 report annually; and maintains other records, reports and logs to conform to EEO regulations
  5. Maintains related federal and state compliance audits
  6. Reply to inquiries from other agencies (Unemployment, Social Security, etc)
  7. Prepare Retirement Plan documents as required for Erisa compliance
  8. Verify employee benefit deductions are current
  9. Maintain current employee information
  10. Collaborate with Human Resources for additional related audits
  11. Confirm Month-end, Quarter-end and Year-end Payroll reports for filing with state and federal agencies
  12. Understanding of deadlines and reports for non-US payroll and reporting to those agencies with the appropriate information

Requirements

  • Education: A bachelor's degree and five years or more of Payroll and HR experience, two years of experience in the Payroll field, or seven years of experience in the Payroll field, or any similar combination of education and experience.
  • Experience: 5 years working experience in the Payroll and Human Resources field
  • Specific skills: general office, people skills; understanding of Payroll related regulations -
  • Personal characteristics: This position has no direct supervisory responsibilities

Logistics - Associate

This position is to support inventory control for recently increased Customer driven projects that need a dedicated employee to help manage.

Level:                  Entry Level, Non-Management
Status:                Full Time
Locations:          US-NJ-Sparta
Travel:                Minimal, primarily local

Role Description

This role will work mainly on Customer Driven Inventory Management Projects. Once inventory is received, employee will sort and re-bundle the inventory based on latest requirements and prepare bundled packages for domestic and global distribution. This will include inventory management in SharePoint; Attend bi-weekly logistical/inventory management calls; equipment asset tagging and requests for invoicing. And other logistics related duties as assigned.

Responsibilities

  • Reports to Logistics Supervisor
  • Maintain accurate inventory control
  • Work in a warehouse environment
  • Maintain clean and organized work area
  • Asset tagging of Customer equipment
  • Assist in overflow work in Logistics
  • Preparation of equipment for shipping (loading/wrapping/strapping)

Requirements

  • High School graduate or above
  • Some prior work experiences
  • Some computer knowledge – Excel knowledge
  • Handle moving up to 50lb. packages
  • Teamwork and communication skills

Our Story

HighPoint was established in 1996 and has since become a leading technology partner for some of the world's most prominent IT vendors. The name “HighPoint” was selected to pay tribute to the High Point Monument which is the highest elevation in the state of New Jersey at 1,803 feet – and is located near the childhood home of the company’s founders, brothers Mike and Tom Mendiburu. HighPoint’s logo features a small triangle inside the “P” which represents the pyramid atop the obelisk found at the peak of High Point State Park.

HighPoint is known as a leader in technology solutions and is consistently recognized by industry experts as a top performer – HighPoint is featured on CRN’s Solution Provider 500 List, is a recent recipient of the Minority Business Supplier of the Year Award by The New York and New Jersey Minority Supplier Development Council, and is frequently honored by its customers, manufacturers, and suppliers as a distinguished partner.

  • Our unwavering commitment to the health, happiness, and success of our employees is undoubtedly a differentiator for us – we’re proud the many contributions our team makes to the communities in which we work, live, and play.
  • We believe that being honest, living a life with integrity, and earning the trust of those around us are guiding principles that we should all employ.

Fine Print

To reach as many candidates as possible, HighPoint leverages numerous job boards and employment posting services to get the word out about available positions. Regardless of how you found this role, the easiest way to apply for a position at HighPoint is to visit our LinkedIn careers site and follow the submission instructions posted there.

HighPoint provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

If you’d like to apply for one of our openings, please click here to send us a message.