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Careers

See below for our full list of career opportunities.
If you’d like to apply for one of our openings, please click here to send us a message.

Service Operations Administrator

Team member is an integral part of the HighPoint service operations team and is responsible to assist with operations as it pertains to project delivery.

Level: Mid level (5+ years of working experience), Non-Management

Status: Part Time

Locations: US-NJ-Sparta; US-NC-Charlotte

Travel: 0%

Role Description

Individual must be flexible and willing to undertake new tasks working in a fast-paced growing organization. Attention to detail is a must as this role acts as an essential hub between internal parties within HighPoint.  The work consists of many moving and interlinking parts to several departments within the organization. A role which has huge significance and impact to customer delivery success and services financial success.

Responsibilities

  • Setting up through to closing off projects within the operations and PSA systems
  • Adding and removing users within the PSA system
  • Working with personnel agencies and contractors for work approval and billing to HighPoint
  • Training new starters
  • Invoicing customers
  • Approving invoices from vendors
  • Compiling weekly and monthly reports
  • Completing monthly financial report
  • Ad-hoc duties

Requirements

Qualifications and attributes that are necessary for someone to fill this position.

  • High School Diploma, College degree preferred
  • Ability to work in a fast-paced environment
  • Excellent working knowledge of Microsoft Outlook, Word, Excel and Adobe Acrobat
  • Ability to learn systems quickly, PSA tool experience desirable
  • An individual happy to aid in resolving many varied issues that may arise
  • Excellent communication skills
  • Excellent organization skills
  • Excellent time management skills with the ability to multitask and manage multiple day to day tasks
  • Embodies the HighPoint fundamentals and is constantly seeking to improve themselves and HighPoint
  • Comfortable sitting and using a computer for long periods
  • Knows when to ask for assistance as needed to prevent delays
  • Comfortable communicating with and escalating to management when required
  • Has the flexibility to assist with last minute requests or changes

Our Story

HighPoint was established in 1996 and has since become a leading technology partner for some of the world's most prominent IT vendors.  The name “HighPoint” was selected to pay tribute to the High Point Monument which is the highest elevation in the state of New Jersey at 1,803 feet – and is located near the childhood home of the company’s founders, brothers Mike and Tom Mendiburu.  HighPoint’s logo features a small triangle inside the “P” which represents the pyramid atop the obelisk found at the peak of High Point State Park.

HighPoint is known as a leader in technology solutions and is consistently recognized by industry experts as a top performer – HighPoint is featured on CRN’s Solution Provider 500 List, is a recent recipient of the Minority Business Supplier of the Year Award by The New York and New Jersey Minority Supplier Development Council, and is frequently honored by its customers, manufacturers, and suppliers as a distinguished partner.

  • Our unwavering commitment to the health, happiness, and success of our employees is undoubtedly a differentiator for us – we’re proud the many contributions our team makes to the communities in which we work, live, and play.
  • We believe that being honest, living a life with integrity, and earning the trust of those around us are guiding principles that we should all employ.

Fine Print

To reach as many candidates as possible, HighPoint leverages numerous job boards and employment posting services to get the word out about available positions.  Regardless of how you found this role, the easiest way to apply for a position at HighPoint is to visit our LinkedIn careers site and follow the submission instructions posted there.

HighPoint provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Accountant / General & Tax

Responsible for accounting and tax activities in the Netherlands and the UK, including but not limited to AP, AR Cash Receipts, General Ledger analysis/reconciliation, financial analysis, and tax advice.

The position is based in our UK location (London), not remote but maybe hybrid.

Level: Account/General & Tax
Status: Full Time/Permanent/Non-Management
Locations: UK Location
Travel: 0%

Role Description:

We are looking for a responsible individual to be involved in a wide range of general accounting and tax duties. Required knowledge in a variety of areas, including but not limited to; accounts payable, accounts receivable, cash receipts, G/L and statement analysis, taxes, and coordination of general ledger documentation. Must be able to pivot between different duties and adhere to deadlines. Must have excellent analytical skills, be detail orientated, work well under pressure, and meet deadlines. This position requires a self-starter who will report directly to the Finance Manager.

Duties and Responsibilities:

  • Processing AR and AP invoices for High Point Solutions BV
  • Dealing with Customer/Vendor portals, including setup and queries
  • Preparing reports for HMRC and Belastungsdienst, including VAT UK, VAT NL, ESL, Intrastat Arrivals, Intrastat Dispatches
  • Tax advice on new deals billed or shipped outside the UK
  • Claiming Customer's Rebates
  • Working very closely with the AMs and advising them on potential issues with deals
  • Troubleshooting on all levels – SO, invoicing, deal creation, portal issues
  • Verifies and accurately applies cash receipts to customer accounts
  • File, copy, and scan as needed for internal and external controls
  • Identifies and resolves potential accounting discrepancies in supporting documentation with a manager; follows up to ensure timely and accurate posting of receipts and payments
  • Maintains all documentation in an organized manner
  • Maintains files and records of all postings
  • Confirms all listings on the Aged Receivable and Payables are correct
  • Ensures adherence to established departmental policies and procedures, objectives, quality assurance programs, and safety standards
  • Provides ad hoc reporting on various accounts as needed by management, including excel support and preparation of labels for files
  • Actively looks for means to improve efficiency and accuracy of all accounting functions
  • Performs miscellaneous job-related duties as assigned by the manager
  • Understands and maintains Accounting System and accurately enters required data

 

Minimum Job Expirence

Five years of Indirect Tax, AR, AP, Cash receipts, and reconciliation experience directly related to the duties and responsibilities. Accounting degree preferred, but not essential; willing to train—knowledge of Dutch preferred but not essential.

Knowledge, Skills, And Abilities Required:

  • Ability to detect problems and report information to appropriate personnel
  • Experienced in Excel, Word, and Outlook
  • General knowledge of organizational structure, workflow, and operating procedures
  • Knowledge of general accounting procedures
  • Ability to prioritize and expedite appropriately
  • Ability to work both independently and in a team environment
  • Ability to analyze and solve problems
  • Strictly adheres to standards of confidentiality in all matters
  • Always maintains professional conduct and presentation
  • Always understands the importance of confidentiality surrounding accounting and human resource data

 

Our Story

HighPoint was established in 1996 and has become a leading technology partner for some of the world's most prominent IT vendors. The name "HighPoint" was selected to pay tribute to the High Point Monument, the highest elevation in the state of New Jersey at 1,803 feet – and is located near the childhood home of the company's founders, brothers Mike and Tom Mendiburu. HighPoint's logo features a small triangle inside the "P," which represents the pyramid atop the obelisk found at the peak of High Point State Park.

HighPoint is known as a leader in technology solutions and is consistently recognized by industry experts as a top performer. HighPoint is featured on CRN's Solution Provider 500 List, is a recent recipient of the Minority Business Supplier of the Year Award by The New York and New Jersey Minority Supplier Development Council, and is frequently honored by its customers, manufacturers, and suppliers as a distinguished partner.

Our unwavering commitment to our employees' health, happiness, and success is undoubtedly a differentiator for us – we're proud of the many contributions our team makes to the communities in which we work, live, and play.

We believe that being honest, living a life with integrity, and earning the trust of those around us are guiding principles that we should all employ.

Fine Print

HighPoint leverages numerous job boards and employment posting services to reach as many candidates as possible to get the word out about available positions. Regardless of how you found this role, the easiest way to apply for a position at HighPoint is to visit our LinkedIn careers site and follow the submission instructions posted there.

HighPoint provides equal employment opportunities to all employees and applicants for employment. It prohibits discrimination and harassment of any type regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by UK law.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description - Account Manager – I

FLSA Status: Exempt:

Revision/Date: Revision 1.0 / November 19, 2021

General Purpose of the Job:

HighPoint Account Managers are responsible for building and supporting the High Point Customer base. Account managers are asked to perform sales related activities to help prospect, qualify, and close deals with customers enabling continued corporate growth. Additionally, the position is responsible for providing overall account management post sale to named accounts.

This is a full-time, salaried position based in Charlotte, North Carolina that will report to the Southeast Director of Sales. The primary focus for HighPoint Account Managers is to:

  • Identify new prospects through their network, social networks, outbound customer outreach, and partner channels
  • Manage qualified prospects through the sales lifecycle from first contact through contract negotiation and including project kickoff
  • Provide high quality account management to ensure high customer satisfaction levels enabling “an unwillingness on our customers part to do business without us”
  • Meet or exceed revenue and GM targets to support company growth objectives

Prospect Identification
• Identify account targets that are “white space” accounts to build or add to a named account territory
• Work within HighPoint (ie. Marketing, Sales Management, Technical Practices) as well as manufacturing partners to generate customer interest
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas

Opportunity Management:
• Qualifies candidate sales opportunities and sets strategy for pursuit
• Coordinates and assists in presenting solution overviews with regards to enabling business outcomes for our customers
• Negotiate contracts and close agreements to maximize profits
• Ensure timely and successful delivery of our solutions according to customer objectives

Account Management:
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Clearly communicate the progress of monthly/quarterly initiatives to internal and
external stakeholders

Company Objectives:
• Manage pipeline and sales activity inside CRM tool set
• Forecast monthly/quarterly/yearly sales forecast in support of meeting corporate
objectives
• Prepare Account Plans and Account Status Reports

Professional Qualifications:
• Associate’s Degree (AA) or Bachelor’s Degree (BA) or five to seven years’
experience, or equivalent combination of education and experience in related field.
• Excellent written and verbal presentation skills
• Language Skills - Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or government regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
• Mathematical Ability - Ability to calculate figures and amounts such as discounts,
interest, commissions, proportion, percentages, etc. Ability to apply concepts of basic algebra and geometry.
• Reasoning Ability - Ability to solve practical problems and deal with a variety of
concrete variables in situations where only limited standardization exists. Ability to
interpret a variety of instructions furnished in written, oral, diagram or schedule form.
• Computer Skills - Contact Management Systems, Spreadsheet Software, and Word
Processing (Microsoft Office) Software
• 2+ years business-to-business sales and/or account management

Job Description - Sr. Solutions Architect

Level: Senior Level, Non-Management
Status: Full Time
Locations: US Northeast
Travel: 50%, primarily daily, overnight as necessary

General Purpose of the Job:

The Senior Solutions Architect (Sr SA) position is a role that supports the sales, engineering delivery and managed services groups. The Sr SA is a technology and solution focused consultant who creates client intimacy and credibility with their thought leadership and technical solution guidance.

The role provides presales support for the sales group in designing and proposing professional and managed services as well as products solutions. These solutions focus on networking (wired/wireless), unified communications, data center/cloud and cybersecurity related solutions throughout the project lifecycle. This position requires a unique skill set that balances technical competency, excellent communication skills and business acumen to ensure that solutions are delivered on time, on budget, and right the first time.

This is a full-time, salaried position based in the Southeastern United States, that will report to the Director – Solutions Architects – US.

Essential Duties and Responsibilities

• Assists the sales team in identifying technical solutions that solve business challenges for
prospects and clients.

• Acts as the trusted advisor to HighPoint's prospects and clients related to networking
(wired/wireless), unified communications, data center and cybersecurity.

• Designs conceptual infrastructure solutions based on prospect and client needs.

• Develops bill of materials required to support proposed solutions.

• Works closely with the inside sales team to ensure product quotes are accurate based on solution design.

• Writes SoWs outlining project scope, approach and deliverables for professional service engagements.

• Develops project work breakdown structures (WBS) to determine project pricing and project management requirements.

• Works closely with HighPoint project management and delivery teams to ensure projects are delivered on time, on budget and right the first time.

• Maintains awareness of technology trends that fall within HighPoint's solutions.

• Works closely with HighPoint's partner sales and engineering teams to design and propose solutions.

• Contributes collaboratively within a creative and fast-paced environment to ensure design and delivery of high quality, scalable and innovative, configurable solutions that adhere to the industry’s and company’s standards for computing, architecture, security and privacy.

• Meets with vendor/partner account managers and engineers, as necessary, to discuss opportunities within key accounts. Participates in partner provided training, conferences and events in order to strengthen relationships and solution awareness.

• Enhances company reputation by actively practicing core values of the organization.

• Collaborates with all HighPoint regions and departments as required.

• Adherence to regular and predictable attendance and punctuality.

• Performs other duties as assigned.

Requirements

• Bachelor's degree, master’s degree or greater than 10 years’ experience, or equivalent combination of education and experience in a related field.

• Language Skills - Ability to read, analyze and interpret common scientific and technical journals, group financial reports and general legal documents. Ability to respond to common inquiries or complaints from customers or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, board of directors, etc.

• Mathematical Skills - Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios and proportion to practical situations.

• Presentation Skills – Ability to present to individuals and groups (large and small) via discussion, whiteboard, PowerPoint, etc.

• Reasoning Ability - Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret and extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

• Computer & Software Skills – Customer/Partner contact management systems, Sales Management software, Order Management and Processing systems, Project Management software, Spreadsheet, Word Processing and Presentation software and Payroll and Personnel Support systems.

The systems and applications include, but are not limited to:
• Intuit

• Microsoft Dynamics
• Microsoft Office
• Microsoft Project
• Projector
• Promys

• Eight+ years of working with infrastructure technology partners such as Cisco, Arista, Aruba, NetApp, Dell/EMC, Tanium, CyberArk, etc.

• Technical certifications from technology vendors such as Cisco, EMC, NetApp, VMWare are a plus.

• Proven track record of designing, proposing infrastructure, and cybersecurity and manage services related projects.

Our Story

HighPoint was established in 1996 and has since become a leading technology partner for some of the world's most prominent IT vendors. The name “HighPoint” was selected to pay tribute to the High Point Monument which is the highest elevation in the state of New Jersey at 1,803 feet – and is located near the childhood home of the company’s founders, brothers Mike and Tom Mendiburu.

HighPoint’s logo features a small triangle inside the “P” which represents the pyramid atop the obelisk found at the peak of High Point State Park.

HighPoint is known as a leader in technology solutions and is consistently recognized by industry experts as a top performer – HighPoint is featured on CRN’s Solution Provider 500 List, is a recent recipient of the Minority Business Supplier of the Year Award by The New York and New Jersey Minority Supplier Development Council, and is frequently honored by its customers, manufacturers, and suppliers as a distinguished partner.

• Our unwavering commitment to the health, happiness, and success of our employees is undoubtedly a differentiator for us – we’re proud of the many contributions our team makes to the communities in which we work, live, and play.

• We believe that being honest, living a life with integrity, and earning the trust of those around us are guiding principles that we should all employ.

Fine Print

To reach as many candidates as possible, HighPoint leverages numerous job boards and employment posting services to get the word out about available positions.

Regardless of how you found this role, the easiest way to apply for a position at HighPoint is to visit our LinkedIn careers site and follow the submission instructions posted there.

HighPoint provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description – Senior Network Engineer - CCIE

As a Senior Network Engineer, your primary responsibility is to provide design, consulting, implementation, and support services to HPS customers. Engineers at this Level have usually attained higher level specializations in one or more areas (Networking, Wireless Networking, Collaboration, Data Center, or Security). This position will act as the technical leader of projects with the HPS Engineering team members and operate with a high degree of independence. CCNP/CCDP/CCIE Certifications are required.

Level:                 Senior Level, Non-Management

Status:               Full Time

Locations:         US Northeast

Travel:               20%, primarily daily, overnight as necessary

Responsibilities

  • Provide technical leadership for customer professional service projects.
  • Responsibilities include executive and technical-level communications and relationship-building to gain the credibility/trust of customers.
  • Consult, assess or audit, design, and interview customers to determine highly technical requirements.
  • Convert requirements into the actionable scope of work.
  • Provide knowledge transfer to the customer.
  • Perform analysis of the networking problems as well as provide highest-level crisis management.
  • Ensure familiarity with customer network planning, implementation, and support processes and procedures.
  • Be a customer technical liaison for HPS technical support and development teams.
  • Facilitate design reviews for proposed architectures.
  • Provide recommendations on viability, implementation strategies, and optimal implementation of HPS solutions.
  • Demonstrate expert-level knowledge of network topologies and conditions.
  • Ensure changes to network topologies are made with minimal downtime.
  • Engineer, configure, and lead the design, configuration, and deployment of data networks, including LAN, WAN, and WLAN, Cisco routers, switches, firewalls, SANs, load balancers, and other network infrastructure devices.
  • Deliver to current client requirements and generate additional consulting work by understanding the client's needs and showing them the justification for new technologies that fit their business.
  • Review network utilization statistics to verify that circuits are properly sized.
  • Take proactive approaches in provisioning bandwidth to meet needs or determine more analysis is required to determine types of bandwidth usage.
  • Provide regular status reports on tasks accomplished, current issues, and progress toward goals.
  • Apply business development skills to identify potential sales leads and opportunities and communicate discovered opportunities to the sales team.
  • Able to advise customers on the impact of transformational technologies on their environments
  • Proficient and technical documentation using standard tools (i.e., Visio).

Qualifications

  • CCNP/CCDP/CCIE Certifications
  • Strong experience in relevant fields of network engineering/implementation.
  • Excellent technical skills on large corporate networks.
  • Competitive equipment knowledge and experience with a channel partner, large enterprise or university, service operator (carrier), Third Party Network Consulting Services Company or other relevant industry.
  • Strong hands-on operation of networking equipment, management tools, network analyzers and conducting network assessments.
  • 10+ years of experience with Cisco route/switch and/or Cisco Data Center products.
  • 10+ years of experience and extensive knowledge of TCP/IP, Ethernet, LAN, WAN and WLAN topologies, firewalls, routers, switches, hubs, VPN, IPSec, DHCP, DNS, WINS, SNMP, network monitors and protocol analyzers.
  • Extensive experience with Cisco Nexus products, VPC, VDC, 6500 VSS.
  • Experience installing and supporting Storage Area Networks (SAN) and VMWare a plus.
  • Experience with Cloud based services
  • Strong understanding of current transformational technologies such as IOT and big data.

Revision/Date: Revision 1.0—March 31, 2022

Logistics - Associate

This position is to support inventory control for recently increased Customer driven projects that need a dedicated employee to help manage.

Level:                  Entry Level, Non-Management
Status:                Full Time
Locations:          US-NJ-Sparta
Travel:                Minimal, primarily local

Role Description

This role will work mainly on Customer Driven Inventory Management Projects. Once inventory is received, employee will sort and re-bundle the inventory based on latest requirements and prepare bundled packages for domestic and global distribution. This will include inventory management in SharePoint; Attend bi-weekly logistical/inventory management calls; equipment asset tagging and requests for invoicing. And other logistics related duties as assigned.

Responsibilities

  • Reports to Logistics Supervisor
  • Maintain accurate inventory control
  • Work in a warehouse environment
  • Maintain clean and organized work area
  • Asset tagging of Customer equipment
  • Assist in overflow work in Logistics
  • Preparation of equipment for shipping (loading/wrapping/strapping)

Requirements

  • High School graduate or above
  • Some prior work experiences
  • Some computer knowledge – Excel knowledge
  • Handle moving up to 50lb. packages
  • Teamwork and communication skills

Our Story

HighPoint was established in 1996 and has since become a leading technology partner for some of the world's most prominent IT vendors. The name “HighPoint” was selected to pay tribute to the High Point Monument which is the highest elevation in the state of New Jersey at 1,803 feet – and is located near the childhood home of the company’s founders, brothers Mike and Tom Mendiburu. HighPoint’s logo features a small triangle inside the “P” which represents the pyramid atop the obelisk found at the peak of High Point State Park.

HighPoint is known as a leader in technology solutions and is consistently recognized by industry experts as a top performer – HighPoint is featured on CRN’s Solution Provider 500 List, is a recent recipient of the Minority Business Supplier of the Year Award by The New York and New Jersey Minority Supplier Development Council, and is frequently honored by its customers, manufacturers, and suppliers as a distinguished partner.

  • Our unwavering commitment to the health, happiness, and success of our employees is undoubtedly a differentiator for us – we’re proud the many contributions our team makes to the communities in which we work, live, and play.
  • We believe that being honest, living a life with integrity, and earning the trust of those around us are guiding principles that we should all employ.

Fine Print

To reach as many candidates as possible, HighPoint leverages numerous job boards and employment posting services to get the word out about available positions. Regardless of how you found this role, the easiest way to apply for a position at HighPoint is to visit our LinkedIn careers site and follow the submission instructions posted there.

HighPoint provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

If you’d like to apply for one of our openings, please click here to send us a message.